Refund policy
Shipping Policy
Last Updated: October 2026
Thank you for shopping with STRTCULT.
All STRTCULT products are made to order and are produced after you place your order.
Order Processing
Orders are generally processed within 2–3 business days after the order is placed.
Processing time may vary slightly during high-demand periods, holidays, or unforeseen production delays.
Delivery Time
After your order has been processed and shipped, delivery time depends on your location and the shipping method selected.
For most locations in India, delivery generally takes approximately 2–5 business days after dispatch.
Remote locations may require additional delivery time.
Tracking
Once your order has been shipped, you will receive tracking information when available.
You can use the tracking information to follow your shipment's status.
Delivery Delays
Delivery times are estimates and are not guaranteed. Delays may occur due to:
- Courier delays
- Weather conditions
- Incorrect or incomplete address information
- Remote delivery locations
- Public holidays
- Other circumstances outside STRTCULT's control
Incorrect Address
Please make sure your shipping address and contact information are correct before completing your order.
If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order.
Please provide:
- Order number
- Description of the issue
- Clear photos of the product
- Photos of the packaging
We will review the issue and provide the appropriate resolution according to our Refund Policy.
Contact Us
For shipping-related questions, contact:
Email: strtcult.clothing@gmail.com
STRTCULT — Built by the Streets.