Refund policy
Refund Policy
Last Updated: July 2026
Thank you for shopping with STRTCULT.
As all STRTCULT products are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference. Please review the size chart carefully before placing your order.
Returns & Replacements
We only accept return or replacement requests if:
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You receive a damaged product.
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You receive the wrong product.
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The product has a manufacturing or printing defect.
If you experience any of the above, please contact us within 48 hours of receiving your order by emailing strtcult.clothing@gmail.com.
Please include:
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Your Order Number
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A brief description of the issue
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Clear photos of the product and packaging showing the defect or damage
Our team will review your request and respond within 2–3 business days.
Non-Returnable Items
We do not accept returns or exchanges for:
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Incorrect size ordered by the customer.
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Change of mind or personal preference.
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Minor color differences caused by screen or display settings.
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Minor variations in print placement or garment measurements that are within standard manufacturing tolerances.
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Products that have been worn, washed, altered, or damaged after delivery.
Refunds
If your claim is approved and a replacement is not available, a refund will be issued to your original payment method.
Approved refunds are typically processed within 5–10 business days. The time taken for the refund to appear in your account may vary depending on your bank or payment provider.
Order Cancellation
Orders can be cancelled only before they enter production.
Once an order has entered production or has been shipped, it cannot be cancelled because every product is printed specifically for your order.
Contact Us
If you have any questions regarding your order, returns, replacements, or refunds, please contact us:
Email: strtcult.clothing@gmail.com
We appreciate your support and thank you for choosing STRTCULT.